Remote Moderator

About Us: StepUp Technology Ltd. is a leading tech company providing online business solutions, including web development, software services, and digital marketing. With a growing team of 100+ professionals, we are committed to delivering innovative solutions worldwide. About the Role: StepUp is looking for responsible and customer-focused Remote Moderators to join our growing team. This is a fully remote position, allowing you to work from anywhere in Bangladesh. As a Remote Moderator, your primary responsibility will be to confirm customer orders through our software, assist customers with product-related inquiries, and maintain accurate order information. Job Responsibilities: ● Confirm customer orders using our software. ● Explain product information and answer customer inquiries professionally. ● Communicate clearly and politely with customers over phone calls. ● Update customer and order information accurately in the system. ● Complete assigned tasks within the scheduled working hours. Requirements: Minimum HSC or equivalent qualification (experience may be considered in place of education). ● Excellent communication skills in Bengali. ● Basic smartphone operation skills. ● A laptop or desktop computer is preferred, but candidates may also work using a smartphone. ● Reliable internet connection. ● Self-motivated, responsible, and committed to delivering quality service. What We Offer ✅ 100% Remote Work. ✅ Opportunity to work from anywhere in Bangladesh. ✅ Comprehensive training and onboarding. ✅ Performance-based incentives and career growth opportunities. ✅ Flexible and supportive work environment.