Customer Service/Tele Sales Executive

Requirements: 1. Age 22 to 28 years 2. Excellent written communication skills in Bengali & English. 3. Basic typing skill (English-30, Bangla-25) Strong problem-solving abilities. 4. Ability to multitask and manage time effectively. 5. Experience in customer support or a related field is preferred. 6. Basic knowledge of customer relationship management (CRM) tools is a plus. Responsibilities & Context 1. Respond to customer queries through non-voice channels such as email, chat, and social media. 2. Handle inbound calls with professional manners. 3. Collaborate with the customer support team to resolve customer issues. 4. Ensure timely and professional responses to customer inquiries. 5. Maintain knowledge of our product and process 6. Meet a monthly sales target/retention target/sorting target/quality target/support target Compensation & Other Benefits: Lunch & Evening Snacks Facilities: Full Subsidize Salary Review: Half Yearly